Free Canada & US shipping on order CAD $49+
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Shipping policy

Free Canada & US shipping on orders over CAD $49; Free worldwide shipping on orders over CAD $99

Please be advised that we cannot ship products to P.O. Box addresses.

Shipping Schedule

Item(s) will be shipped within 2-3 days after an order is placed and confirmed.

Regular

Pack and ship Monday through Friday until 5:00 p.m. (EST)

After 3:00 p.m.

Pack and ship on the following business day, excluding holidays if an order is placed after 3:00 pm (EST)

 

Email Notification

An email notification contains a tracking number and relevant shipping information will be sent to e-mail address you provided once an order is shipped.

Delivery Surcharges

Large, Oversized, Extremely heavy and Fragile item(s) require special packaging and handling, and thus additional shipping charges may apply. These items are identified at the time of your order. Delivery surcharge will be applied for rural areas.

Delivery Receipt

Please examine your delivery before providing a signature upon receipt. Should you discover any visible damage of your package, please be sure to make a note when signing off.

Lead Time (for bulk ordering items)

Please allow 2 to 4 weeks lead time. We use the resources made available by our manufactures to provide you about the information of the product availability. Lead times are estimates only. If your project is time sensitive, please contact project@lightingful.ca for up-to-date lead time information.

Lightingful will not be responsible for delays in delivery due to events beyond its control, including labor strikes, transportation failure, or acts of God.